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Customer Relations Seminar
A seminar on building trust, avoiding costly missteps, and keeping your clients coming back.
A few things you'll learn in this seminar are:
- Understanding the emotional impact of your actions—good and bad
- Recognize and protect your customer’s vulnerabilities
- Handling complaints with professionalism and purpose
- Rebuilding trust after a mistake or miscommunication
- Earning repeat business—and keep competitors out
Workshop Format:
- 1-hour seminar
- Best for: Management, Project Managers, and Field Supervision
What past audiences had to say:
"You gave us straight talk and personal observations instead of
vague management theory."
"I liked your confidence when speaking. It kept my attention
and made me want to listen. I look forward to your next presentation."
The Winner's Circle Seminar
How to win contracts without having to be the low bidder!
This seminar is centered around information gathered from top leaders on why contractors succeeded or failed during selection committee interviews.
A few things you will learn in this seminar are:
- Manage nerves, first impressions, and body language
- Learn and utilize the emotional buying motivators
- Team roles and preparing for the tough questions
- Understand the three means of persuasion
Workshop Format:
- Duration: 1 Hour
- Best for: Companies wanting to expand their team's knowledge in a shorter, more digestible format.
From a past audience:
"You reinforced to our employees how important ethics, integrity and
passion are."
Achieving Project Success Workshop
This workshop is about proving that success is more than just completing a project. It’s about ensuring long-term revenue growth, leadership excellence and smart decision making
A few things you will learn in this workshop are:
- The mindset shift that separates good contractors from great ones
- Dealing with subcontractors: When to collaborate vs. when to terminate
- What “project success” really means—for the company and the individual
- Leadership styles that create strong, motivated teams
Workshop Format:
- Duration: 4 Hours
- Includes breakout sessions and group reporting
- Best for: Companies investing in team leadership & development
What past audiences had to say:
"Your Presentation was very to the point and informative. Your use
of stories and examples really hit home for me."
"Nice finally having speakers who could relate and understand our
industry."
"One of our better conferences in recent years."
