Ep:07 High Quality Customers

Ep:07 High Quality Customers

 
 
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Successful contractors have a high quality culture that places the utmost importance upon the customer. Why?… Because without customers there are no paychecks. High quality cultures have positive motivations about the word: “customer” and take the word: “service” very seriously. High quality cultures also realize the importance of customer feedback to determine the construction company’s strengths, weaknesses, opportunities and threats.

Listen to more of what you heard here by clicking on the link below:
Building Positive Character E-book & Paperback
Skills That Win Contracts– Udemy Presentation

Ep: 6 Customer Relations Emotions

Ep: 6 Customer Relations Emotions

 
 
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There are 10 key emotions to share with your customer. Find out how to assure long term relations and negotiate construction contracts. Do not base it on the low price but instead the right price. This will help crush the competition and win more bids!

 

Listen to more of what you heard here by clicking on the link below:
Building Positive Character E-book & Paperback
Skills That Win Contracts– Udemy Presentation

The Four Things Customer Want and Need

The Four Things Customer Want and Need

 
 
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No matter what is being bought or sold in the construction industry, all customers want or need one or more of four things that need to be satisfied before they make a buying decision. Those four things are:  They want to SAVE, INCREASE, REDUCE or IMPROVE something.

Learn More About My Books & Course Here:
Building Positive Character E-book & Paperback
Skills That Win Contracts – Udemy Presentation

Two Types of Buyers

Two Types of Buyers

 
 
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No matter what you are selling in the construction industry, you have two types of customers that may buy your services (1) The Logical Buyer who thinks from the left brain in terms of dollars and specification and then awards contracts based on the low bid. (2) The Emotional Buyer who thinks from the right brain in terms of images and comfort level and then awards contracts based on the right price, not the low price.

Learn More About My Books & Course Here:

Building Positive Character – E-book & Paperback

The General Contractor How To Be A Great Success Or Failure E-Book & Paperback

Skills That Win Contracts – Udemy Presentation

The Trait of Trust

The Trait of Trust
2018

 
 
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How do you build trust with customers? Listen to this week’s episode to find out all the important ways to build and maintain trust in the world of construction.

Learn More About My Books & Course Here:

Building Positive Character E-book & Paperback

The General Contractor How To Be A Great Success Or Failure E-Book & Paperback

Skills That Win Contracts Udemy Presentation

Success Traits

Success Traits
2018

 
 
00:00 / 12:42
 
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Listen to learn about the success traits of those who come out on top!

Learn More About My Books & Course Here:
Building Positive Character E-book & Paperback