Ep: 6 Customer Relations Emotions

Ep: 6 Customer Relations Emotions

 
 
00:00 / 9:20
 
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There are 10 key emotions to share with your customer. Find out how to assure long term relations and negotiate construction contracts. Do not base it on the low price but instead the right price. This will help crush the competition and win more bids!

 

Listen to more of what you heard here by clicking on the link below:
Building Positive Character E-book & Paperback
Skills That Win Contracts– Udemy Presentation

The Four Things Customer Want and Need

The Four Things Customer Want and Need

 
 
00:00 / 5:18
 
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No matter what is being bought or sold in the construction industry, all customers want or need one or more of four things that need to be satisfied before they make a buying decision. Those four things are:  They want to SAVE, INCREASE, REDUCE or IMPROVE something.

Learn More About My Books & Course Here:
Building Positive Character E-book & Paperback
Skills That Win Contracts – Udemy Presentation

Two Types of Buyers

Two Types of Buyers

 
 
00:00 / 9:31
 
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No matter what you are selling in the construction industry, you have two types of customers that may buy your services (1) The Logical Buyer who thinks from the left brain in terms of dollars and specification and then awards contracts based on the low bid. (2) The Emotional Buyer who thinks from the right brain in terms of images and comfort level and then awards contracts based on the right price, not the low price.

Learn More About My Books & Course Here:

Building Positive Character – E-book & Paperback

The General Contractor How To Be A Great Success Or Failure E-Book & Paperback

Skills That Win Contracts – Udemy Presentation

The Trait of Trust

The Trait of Trust
2018

 
 
00:00 / 10:39
 
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How do you build trust with customers? Listen to this week’s episode to find out all the important ways to build and maintain trust in the world of construction.

Learn More About My Books & Course Here:

Building Positive Character E-book & Paperback

The General Contractor How To Be A Great Success Or Failure E-Book & Paperback

Skills That Win Contracts Udemy Presentation

Success Traits

Success Traits
2018

 
 
00:00 / 12:42
 
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Listen to learn about the success traits of those who come out on top!

Learn More About My Books & Course Here:
Building Positive Character E-book & Paperback

An Intro from Joe Egan

An Intro from Joe Egan
2018

 
 
00:00 / 00:01:00
 
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Hello!

This is Joe Egan and welcome to my podcast series.

For decades I was an owner of one of the largest construction companies in the nation.

I have lived a unique life that provided great success, motivation and credibility to author this podcast series which demonstrates the vital importance of

  • Business development
  • Customer relations
  • Contract negotiation
  • Conflict resolution

It also requires the good and bad things that happen in life and it also requires focusing on the objective mission, not the dramatic moment.

So, please come on in and listen!

And, remember the road to success is always under construction! Find more at: